Alliance Protective Group originated in October of 2009 based on a vision to collectively bringing a group of individuals together who specialize in all areas of protective and security services. Our management team collectively bring a depth of experience from Area Vice President of the largest contract security company in the world, law enforcement both active and retired, hospitality, educational facilities, subsidized living, and the like.
The key question always asked, is "what differentiates you from other security companies" IE, what gives you a "competitive edge/advantage." I feel strongly it's our training and development – but moreover the approach we take versus others. Here's what I mean:
We have a structured "succession plan" in place for all personnel. We measure solely based on "performance" and "performance" based on client satisfaction. With pressure on wages being imposed (two factors – minimum wage escalations and full employment making it more difficult to hire from an adequate pool of personnel), we feel our clients will suffer if we don't, in some measure, match "productivity and performance" to such rapid wage escalation's taking place in our market.
We don't feel having account managers, those who oversee 20 or 30 accounts and time is divided among the many, serves that purpose to provide the efficiencies needed. We place site managers at the majority of our accounts. We teach them entrepreneurial skills (margins, co employment risk, economics, customer service). With each account we establish a "succession" program and, if possible and appropriate, we promote from within. We pay those site managers out of our fixed expenses, so it's a reallocation of our costs structure from one who handles many accounts (Account Managers) so those who are isolated and given in it's entirety to the account itself. In other words, their sole income is derived directly from that singular account.
There is virtually no way for one who oversee 20 or 30 accounts, to give the time and attention necessary to train and develop those new "stars" that are on the horizon. So we are laser focused on working directly with the on-site manager – assigned specific and solely to one account. It serves the client in a much better and provides opportunities to those who "perform" well with our organization.
Since the inception of Alliance Protective Group, we have chosen to work with various companies that specialize in training, development, and assignment of security personnel. From Standard Security officers, Fire Guards, and Fire Safety Directors. They receive the proper training and obtain the required licensing for the State of New York. We provide EAP, Active Shooter training as the needs arise. As they go through the first interview process, the officer will then come to our management team for a secondary interview. Once through that process we will then send to the client for final approval. A three-tier interviewing process. From the day we begin our partnership with you, we start to work together to bring the best team and it all starts with that first meeting – when we all meet.
To contact Alliance Protective Group, please call us at (201) 803-8077, or fill out the following form. We will get back to you as soon as possible.
122 West 27th Street
New York, NY 10001
Tel: (201) 803-8077
Fax: (201) 568-1007